Why us

1. We offer a one stop solution to Debt Recovery

• Debt Collections, Investigations and Auctioneering

2.  Customer Centric

• Understand our clients, their business and vision.
• This we do by encouraging interactions both formal and informal.
• Work with the client in reviewing and improving their processes to ensure we are able to achieve our mutual objectives.
• Any insights gained in our operations and research generally are shared with the clients.

3. Flexible

• Continually review our processes to adapt to the needs and challenges of our clients

4. Organization and specialization

• Our teams are organized in Tele collectors, Field collectors, Investigators and the Auctioneers

5. Methodology

• We believe in a pro-active approach to work adopting our processes to the needs of the client.
• We continually train and empower our staff to be able to deal with the particular dynamics of handling every client’s portfolio

6. Speed

• We believe in promptness in handling all work assigned to us and responding to any queries/complaints

7. Information Technology

• We have invested in a collection system to ensure secure handling of your data, availability of an audit trail, real time progress reports and managing our team’s productivity
• We have further invested in a telephony system, the auto dialer to allow for handling of bulk assignments for collection especially in the Fintech space

8. Recovery Period

• Our average Recovery period is 60 days; within which we work to ensure that the debt is either;
  • Paid up,
  • We are administering a payment proposal,
  • We advise on legal recover,
  • We advise on alternative recovery channels.

9. Success

• We are keen to deliver impressive outcomes to our clients.

10. Our Fees

• Our approach to fees and billing is first; consultation and second; transparency.